by Wayne Pales | Oct 17, 2016
With primary school age children in our home, this year I have been introduced to gamification in the education sector, where maths and english are being taught via online games that allow kids to compete against themselves, their friends and sometimes other schools....
by Wayne Pales | Oct 13, 2016
Later this month I will be presenting at an IoT conference emphasizing the critical role smart meter generated data will play in the journey to a Smart City. In preparation for this talk, I have been reviewing all the services that can be introduced with data that...
by Wayne Pales | Oct 11, 2016
Smart meters (and I’ll throw in automated demand response systems here as well) are foundational technologies that a Utility must invest in if they are to realise their digital aspirations. Consumers are adopting digital technologies such as rooftop solar,...
by Wayne Pales | Oct 3, 2016
In a recent life-hack episode, Tim Ferriss talked about delegation and outsourcing personal tasks and the mistakes often made. What resonated with me most was when he said: “A lot of people delegate because they don’t want to do the hard thinking. You have...
by Wayne Pales | Jul 26, 2016
Anyone I speak to who is involved in the electricity industry in Australia and even some who are not, has a view of Victoria’s distributor led smart meter rollout. Regardless of opinion, the facts are most Victorian households have smart meters. Across the five...
by Wayne Pales | Jul 17, 2016
For over a decade many of us in the industry, including the major research firms, have been promoting the benefits of large centralized customer information systems (CIS) from a single vendor. Such an approach may still be valid for some, but with the transformation...