by Wayne Pales | Jul 19, 2026
Those of us who lived through the SaaS era carry scar tissue about lock-in. Data hostage in proprietary formats, integrations wired so deep that leaving costs more than staying, renewal negotiations conducted from a position of engineered weakness. We learned,...
by Wayne Pales | Jul 12, 2026
In the early ’90s I was just entering the workforce. I can’t recall why but I was fascinated with the whole management theory space. I consumed everything I could from the likes of Peter Drucker, Tom Peters, and Michael Hammer. Hammer, in...
by Wayne Pales | Jul 5, 2026
Every conversation about AI risk eventually reaches the exotic scenarios: model manipulation, adversarial attacks, agents behaving in unintended ways. Real topics. But I keep dragging our conversations back to something far less interesting, because the boring truth...
by Wayne Pales | Jun 28, 2026
There’s a sentence in our AI governance I’d defend above almost all the others: if an agent takes action, a human owns it, and that ownership is never transferable to the machine. It sounds obvious written down. In practice it cuts against a drift you can...
by Wayne Pales | Jun 21, 2026
One of our more interesting experiments: we built an agent to evaluate proposals, and then, rather than letting it replace human evaluation, we made it argue with our humans. The obvious design would have been substitution. The agent reads submissions, scores them...
