by Wayne Pales | Feb 26, 2018
In a previous post, I talked about the six utility industry truths. Much like the ‘canary in the coal mine’ concept, awareness of these six industry truths can act as an early warning system and can be used to help us navigate the following eight utility industry...
by Wayne Pales | Feb 14, 2018
I believe there are six immutable utility industry truths. How we decide to interpret these is up to us, but we cannot ignore them. Like the canary in the coal mine, these industry truths should be used as an early warning to help inform the decisions we make when...
by Wayne Pales | Feb 5, 2018
In this, the final post in the series on designing third party access to energy data, let’s discuss the decisions that need to be made ‘under the hood’. You may recall in an earlier post I talked about four components. Source, Transport, Store, and...
by Wayne Pales | Jan 30, 2018
The spike in temperature into the 40’s in Melbourne on the weekend got me thinking of the old lady who was ahead of me in the queue at the post office last week. She was beside herself with worry over a “threatening letter” she had received from her electricity...
by Wayne Pales | Jan 22, 2018
In my previous post, I asked whether we should look to enable marketplaces, which bring together consumers and third-party providers of energy services. I proposed anyone – government, utility or private enterprise – be allowed to create such...
by Wayne Pales | Jan 17, 2018
In this, my second part of the series on third party access to energy data, I focus on ‘Services’. Decisions made regarding Services will drive how the end to end solution is to be designed. The objective of a Service is to create something a consumer is aware of,...
by Wayne Pales | Jan 10, 2018
For those that follow my posts, you will know I bang on a lot about utilities focusing services on consumer needs and desires. In an earlier post, I referred to this as designing from the outside in. This principle of designing from the outside in applies to using...
by Wayne Pales | Dec 19, 2017
My recent blogs have focused on why I believe a Utility should lead the way to enable approved third-party access to energy data. Since those posts, several people have asked me what value this would deliver to the consumer. To answer this, let me share a personal...
by Wayne Pales | Dec 11, 2017
If you’re unfamiliar with the term Competitive Monopoly, let me start by giving you some examples. The technology industry has the most recognisable competitive monopolies – such as Facebook, who continues to dominate despite the loads of social networking sites....
by Wayne Pales | Dec 5, 2017
The utility of the future will fail or succeed based on how much it collaborates with others and the strength of its partnerships. Sharing information collected from technologies such as smart meters with the community it operates in will be key. This may all sound...