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Why I Push So Hard

by | Nov 23, 2025

People occasionally ask why I push AI adoption as hard as I do. It’s a fair question, and the honest answer isn’t the organisational one about efficiency and productivity. It’s more personal than that. Every utility I’ve worked in has the same...

Hours a Week to Learn

by | Nov 16, 2025

I block hours in my diary every week to learn about AI. Not to use it. To learn about it. I want to be honest about how strange that felt at first. Executive diaries are trophies of busyness. Every slot is contested. Blocking time to read, experiment and take courses...

This Is for You, Not Your Team

by | Nov 9, 2025

There’s a pattern I see constantly when I talk to other executives about AI. They are enthusiastic. They are somewhat. And almost without exception, they frame AI as something their people will do. The analysts will use it for reporting. The engineers will use...
How Are You Navigating the Goldilocks Dilemma?

How Are You Navigating the Goldilocks Dilemma?

by | Nov 2, 2025

I was relatively late to the GenAI party, only taking it seriously towards the latter part of ‘24.  Since then, I have immersed myself in everything AI. In my limited experience, nothing prepares you for it quite like getting hands-on and experimenting. GenAI is...
The duality of risk and opportunity when scaling GenAI

The duality of risk and opportunity when scaling GenAI

by | Oct 26, 2025

As I think about how best to scale out GenAI across our organisation, I find myself navigating a familiar tension, the duality of risk and opportunity. Traditionally, most organisations I have been involved in take a risk averse approach.  Introducing new...
Is fear of becoming obsolete holding you back?

Is fear of becoming obsolete holding you back?

by | Oct 19, 2025

Fear of becoming obsolete. It’s something many of us feel, even if we don’t say it out loud. You look around and it feels like everyone is experimenting with genAI and building agents. You hear the buzzwords in executive meetings and in the boardroom. You read...

Late to the Party

by | Oct 12, 2025

I was late to ChatGPT. When it launched in November 2022, I noticed it, thought it was interesting, and got back to my day. I was running a digital program and managing the technology operations, I had a full agenda, and while it looked interesting, I did not see it...
Reflections on The Digital Director

Reflections on The Digital Director

by | Jan 5, 2024

It has been almost eighteen months since I published The Digital Director (how directors govern digital transformations). Since its publication, I took on the role of Chief Digital Officer at Breast Cancer Network Australia (BCNA) to lead the technology function and...