by Wayne Pales | Jun 27, 2018
In this post, I introduce you to the third step in the CLASS framework, ‘articulate’, where we focus on making sure you have a consistent set of authentic messages that can be used by your internal stakeholders. By the start of this third step you will...
by Wayne Pales | May 29, 2018
In my last post, I introduced you to step one of the CLASS framework, CLARIFY. I explained that, as with anything you do, personal or professional, for it to deliver sustained success, your ‘why’ must be clear and compelling. The second step in the CLASS framework is...
by Wayne Pales | May 22, 2018
In my last post, I introduced the CLASS framework. Five steps, that when followed, will increase the likelihood of a successful demand response program at scale. Step one in the CLASS framework is CLARIFY. As with anything you do, personal or professional, for it to...
by Wayne Pales | May 9, 2018
Having been involved in designing and delivering demand response programs for many years, I often get asked “what is your approach” or “what lessons have you learnt”. Demand Response is deservedly getting increased attention here in Australia, and as a result of the...
by Wayne Pales | Apr 26, 2018
In recent weeks, I have been involved in several conversations about distributors (DBs) not being able to include demand response investments in their asset base. Instead they will need to contract in demand response services from third parties. The rationale behind...
by Wayne Pales | Apr 7, 2018
The potential of blockchain in the energy industry, which most people know as the distributed ledger technology powering Bitcoin, has had me excited for some time. The more I delve into blockchain, assuming the known issues are ironed out in the coming years, the...
by Wayne Pales | Mar 28, 2018
As Australia continues to navigate the evolution of demand response, an interesting question has emerged. Who is accountable for the network ‘going dark’ if the distributors are forced to use contracted demand response? Let’s take a step back. ...
by Wayne Pales | Mar 19, 2018
A few weeks ago I had the good fortune of presenting at Energy Consumers Australia (ECA) Foresighting Forum 2018. Rosemary Sinclair, ECA’s CEO stated in her opening speech. “The theme for Foresighting Forum 18 is take charge, shifting power to consumers,...
by Wayne Pales | Mar 8, 2018
It is a great step forward to see the COAG Energy Council’s consultation paper, Facilitating Access to Consumer Energy Data. I am pleased with the overall direction. I believe we could move faster than the recommended timeframes, but then I am always impatient...
by Wayne Pales | Mar 7, 2018
Since 2012 I have been leading smart energy programs and helping develop digital utility roadmaps. The most important lesson I learned along the way is to focus on services that are in the best interests of the consumers and communities you serve. This in turn will...
