by Wayne Pales | Nov 30, 2025
For the first few months, every AI conversation in our organisation orbited the same question: should we allow this? It’s the natural question for critical infrastructure. We supply an essential service. Our risk culture is strong for good reason, and...
by Wayne Pales | Nov 23, 2025
People occasionally ask why I push AI adoption as hard as I do. It’s a fair question, and the honest answer isn’t the organisational one about efficiency and productivity. It’s more personal than that. Every utility I’ve worked in has the same...
by Wayne Pales | Nov 16, 2025
I block hours in my diary every week to learn about AI. Not to use it. To learn about it. I want to be honest about how strange that felt at first. Executive diaries are trophies of busyness. Every slot is contested. Blocking time to read, experiment and take courses...
by Wayne Pales | Nov 9, 2025
There’s a pattern I see constantly when I talk to other executives about AI. They are enthusiastic. They are somewhat. And almost without exception, they frame AI as something their people will do. The analysts will use it for reporting. The engineers will use...
by Wayne Pales | Nov 2, 2025
I was relatively late to the GenAI party, only taking it seriously towards the latter part of ‘24. Since then, I have immersed myself in everything AI. In my limited experience, nothing prepares you for it quite like getting hands-on and experimenting. GenAI is...
