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The Future Developer 

by | Nov 1, 2026

There is a simple story about AI and software development: models write more code, so organisations need fewer developers.  I think that story misses what is changing.  If AI can produce more of the implementation, the value of a developer shifts. Less time...

I No Longer Think the Business Should Wait for IT 

by | Oct 25, 2026

For years, business demand has arrived in Digital as a queue. A team needs a report, a workflow, an integration, or a system change. Digital translates the requirement, finds capacity, navigates architecture and security, and eventually delivers something.  That...

What If Software Stops Being the Constraint? 

by | Oct 18, 2026

For most of my career, the economics of enterprise software were reasonably stable. Building was expensive. Maintaining was harder. Buying a subscription allowed an organisation to access capability it could not sensibly reproduce itself.  I am beginning to...

Departments Are Not Where Value Lives

by | Oct 11, 2026

Most organisations are designed vertically. Customers experience them horizontally.  We create departments because they make accountability, expertise, budgets, and reporting manageable. There is nothing inherently wrong with that. The problem appears when we...

Why I Became Obsessed With Process Ownership 

by | Oct 4, 2026

Everyone works in processes. Far fewer people own them.  That distinction has become harder for me to ignore as our thinking about AI has matured. When a process is mainly carried out by people, unclear ownership can remain hidden for years. Individuals make...