by Wayne Pales | Jan 17, 2024
I have been reading myriad reports and blog posts telling me all the fantastic AI use cases I, as a CIO, should consider investing in. I can’t help but think these use cases miss the point for medium-sized businesses. My challenge with these use cases is that they...
by Wayne Pales | Jan 10, 2024
Since my last post, Reflections on The Digital Director, several conversations have focused on who should lead a Digital Transformation, with the CIO as the logical front-runner. While this makes a lot of sense, the conversations reminded me of a statement by a...
by Wayne Pales | Jan 5, 2024
It has been almost eighteen months since I published The Digital Director (how directors govern digital transformations). Since its publication, I took on the role of Chief Digital Officer at Breast Cancer Network Australia (BCNA) to lead the technology function and...
by Wayne Pales | Dec 6, 2023
I will take a break for the remainder of December, so I want to leave you with the final post in my three-part series, “Don’t Forget the nuts and bolts of digital transformations”. As part of this series, I have covered process management and...
by Wayne Pales | Nov 29, 2023
Last week I introduced the first of a three-part series, focused on helping Directors and Executives feel comfortable that digital transformation does not change the nuts and bolts of running a business. In my previous post, I talked about how business processes...
by Wayne Pales | Nov 22, 2023
While approaches such as CX, Agile, DevSecOps, and a bunch more grab the headlines, and quite often only serve to further confuse Directors and Executives, don’t be afraid to get back to the nuts and bolts of business operations and talk about processes....
by Wayne Pales | Nov 15, 2023
In recent years you will have seen and heard endless references to being clear on your ‘why’. It’s about knowing your purpose, believing in it, and having a clear set of objectives. Once you know what you need to achieve and why, you can build your strategy…your...
by Wayne Pales | Nov 8, 2023
It was 2007 and I was the head of technology and architecture at a very large Australian energy company. We were in the midst of a multi-year transformation. An implementation of an enterprise resource planning (or ERP) solution requiring a complete redesign of a...
by Wayne Pales | Nov 1, 2023
Digital requires a new mindset, a new way of working, but it does not change the basics. You must still align everyone with the organisation’s purpose and objectives. Digital, done well, is a new way to achieve your objectives faster and at lower costs. Directors tend...
by Wayne Pales | Oct 25, 2023
If, in my last post, I did not convince you to start small, let’s look inside your IT department. I am fascinated by the perception from non-technical people that IT know what they are doing with digital. The perception goes along the lines of, because they are ‘in...
